Shipping & Cancellation Policy
Effective Date: 26.08.2025
At Saanvi Incorporation, we ensure safe and timely delivery of your cosmetic beauty products purchased from https://msjuliet.com Please read our shipping and cancellation terms carefully before placing an order.
1. Shipping Policy
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timelines
Delivery usually takes 4–7 business days for major cities in India.
Remote or rural areas may take 7–10 business days depending on courier availability.
Delivery timelines are estimates and may vary due to unforeseen circumstances (e.g., weather, strikes, courier delays).
Shipping Charges
Standard shipping charges are calculated at checkout.
Free shipping may be offered on orders above a certain value (as per promotions).
Order Tracking
Once your order is shipped, you will receive a tracking ID via email/SMS to track your package.
2. Cancellation Policy
Order Cancellation by Customer
Orders can be cancelled within 24 hours of placing the order, provided they have not yet been processed or shipped.
- Once the order has been shipped, it cannot be cancelled.
Order Cancellation by Us
We reserve the right to cancel an order under the following circumstances:
The product is out of stock or discontinued.
Payment is not received/verified.
Incorrect address or contact details provided by the customer.
Any unforeseen logistical or operational issues.
In such cases, a full refund will be initiated to your original payment method.
3. Refunds for Cancelled Orders
If you cancel within the eligible time frame, your refund will be processed within 7–10 business days to your original payment method.
If the order has already been shipped, cancellation is not possible (refer to our Refund & Return Policy for further assistance).
4. Contact Us
For shipping or cancellation-related queries, reach out to us:
Saanvi Incorporation
Plot No.110, Vairam Nagar,
Thanjavur, Tamil Nadu – 613005
📞 +91 8015583229
📧 saanviery@gmail.com